Privacy policy
Welcome to the website of Fortex International AB, Fortex.se. At Fortex, we prioritise your privacy and are committed to protecting the personal information you share with us. This privacy policy details how we collect, use, store, and protect your personal data, ensuring transparency and adherence to relevant data protection regulations.
We are dedicated to complying with all applicable data protection laws, and this policy outlines the types of personal data we collect, the purposes for processing, and your rights regarding your data. Our goal is to handle your personal information in a lawful, fair, and transparent manner.
1. What personal data do we collect?
We may collect the following types of personal data when you visit our website:
Contact information: Name, email address, phone number, and any other information you provide when reaching out to us.
Technical information: Information such as your IP address, browser type, device details, and browsing activities on our website.
Communication data: Any comments, questions, or correspondence you share when contacting us.
The collection of this data enables us to offer better services and a more personalised user experience. This data helps us maintain and improve our website and services.
2. How do we use your personal data?
We use the collected data for several purposes, including:
Providing and maintaining our website and its services.
Responding to your inquiries and communicating with you.
Enhancing the user experience by analysing how visitors interact with our website.
Fulfilling legal obligations and protecting our rights.
Providing you with updates and information about our services, given that you have opted in.
Monitoring the security and performance of our website to ensure a safe browsing environment.
Additionally, we may use your data to personalise content, ensuring that the experience on our website matches your interests and preferences, ultimately creating a more engaging interaction.
3. Legal basis for processing
The collection and processing of your personal data are conducted on the following legal grounds:
Consent: When you have explicitly provided your consent for us to process your personal data for a specific purpose.
Contractual obligation: When processing is required to fulfil the terms of a contract with you.
Legal obligation: When we are legally required to process your data to comply with a regulatory requirement.
Legitimate interest: When processing is necessary to pursue our legitimate interests, as long as these interests do not override your rights and freedoms.
We ensure that there is always a lawful basis for processing your personal data. Should you wish to withdraw your consent, you may do so at any time by contacting us.
4. Sharing of personal data
We will not share your personal data with third parties, except in the following circumstances:
Service providers: We may share your information with trusted service providers who assist us in delivering our services. These providers are obligated to maintain the confidentiality and security of your data.
Legal requirements: We may disclose data if required by law, to comply with a legal obligation, or to protect our legal rights.
Data processors: We may appoint data processors to assist with data storage, system operations, or other administrative functions. These data processors are located within the EU/EEA or operate under similar data protection standards if they are outside these areas.
We make sure that any third parties processing your personal data on our behalf are compliant with strict data protection standards to guarantee your privacy.
5. How long do we keep your data?
We retain your personal data for as long as necessary for the purposes it was collected or to comply with applicable laws and regulations. Once the data is no longer needed, it will be securely deleted or anonymised.
The specific retention period depends on the nature of the data and the purpose for which it was collected. For example, contact information used for marketing communications will be kept until you opt out of receiving such communications.
6. Security
We take data security seriously and employ appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, accidental loss, or destruction. These measures include the use of secure servers and restricting access to authorised personnel only.
Furthermore, our staff members are trained to uphold the highest standards of data protection and confidentiality to ensure that your data remains secure at all times.
7. Cookies and analytics
We use cookies to enhance your experience while navigating our website. Cookies are small text files that are saved on your device to help us understand user behaviour and improve our website. We may also employ third-party analytical tools, such as Google Analytics, to better understand how users engage with our services.
Cookies also help us remember your preferences, providing a more personalized experience for future visits. You have the option to disable cookies by adjusting your browser settings. More detailed information about managing cookies is available in our Cookie Policy.
For those who wish to opt out of cookies or restrict data collection, browser settings provide the flexibility to manage cookie preferences. Please be aware that disabling cookies may impact your overall experience on our website.
8. Your rights
You have several rights concerning your personal data:
Access: Request access to the personal data we hold about you and receive a copy of that data.
Rectification: Request correction of any inaccurate or incomplete personal data we hold about you.
Erasure: Request deletion of your personal data, subject to certain conditions, particularly when it is no longer necessary for the purposes for which it was collected.
Restriction of processing: Request a restriction on the processing of your data under specific circumstances.
Objection: Object to processing based on our legitimate interests or for direct marketing purposes.
Portability: Request the transfer of your personal data in a structured, commonly used, and machine-readable format.
Withdrawal of consent: If we are processing your personal data based on your consent, you may withdraw your consent at any time.
We are committed to addressing your requests promptly and in accordance with applicable data protection laws. To exercise your rights, please reach out to us using the contact details below.
9. Contact us
If you have any questions regarding this privacy policy or wish to exercise your rights concerning your personal data, please contact us at:
Fortex International AB
Email: info@fortex.se
Address: Gothenburg, Sweden
Phone: +46 (0)31 123 456
You may also reach out to our Data Protection Officer for any specific concerns regarding this policy or the management of your personal data.
10. Changes to our privacy policy
We reserve the right to amend this privacy policy at any time to reflect changes in our practices, legal requirements, or industry standards. Any updates will be made available on our website, and we recommend that you review this policy periodically to stay informed about how we protect your personal data.
If we make any significant changes to the way we handle your personal information, we will notify you via appropriate channels, such as email or website notices, to ensure you are aware of these changes.